2012 Press Releases
U.S. Embassy Including Consular Section Temporarily Closed
October 25, 2012
Due to Hurricane Sandy, the U.S. Embassy in Nassau and the Consular Agency in Turks and Caicos will be closed the afternoon of Thursday, October 25 and all day Friday, October 26. The Embassy expects to resume normal working hours on Monday, October 29 at 8:00 a.m.
During this time, emergency services will be provided to American citizens only. Emergencies involving U.S. citizens can be reported by calling our after-hours emergency line at (242) 357-7004. According to local media reports, airports throughout The Bahamas have been closed due to high winds and are expected to remain closed throughout the storm. If you have travel plans, keep in touch with your airline and monitor your flight status.
If you are emailing the Consular Section regarding an emergency related to the hurricane, please send your inquiry to ACSNassau@state.gov. Visa appointments on Friday, October 26 have been rescheduled and those with appointments should have already been contacted by the call center. If not, please contact the call center at 1-800-763-6812 or 1-800-709-1892 to reschedule.
The U.S. Embassy will continue to monitor the hurricane's track. Please read the Hurricane Season 2012 travel alert and monitor warnings at and continue to monitor the National Hurricane Center’s site.
U.S. citizens should stay current with media coverage of local events, weather and marine forecasts, and monitor the National Hurricane Center and local media to stay aware of any weather developments in their area. For official information from the Bahamian and TCI governments regarding weather conditions, please monitor ZNS or other local media outlets.
Additional information on hurricanes and storm preparedness may be found on our “Hurricane Season-Know Before You Go” webpage, and on the “Natural Disasters” page of the Bureau of Consular Affairs website. Updated information on travel in The Bahamas may also be obtained from the Department of State by calling 1-888-407-4747 within the United States and Canada, or from overseas, 1-202-501-4444. These numbers are available from 8:00 am to 8:00 p.m., Eastern Time, Monday through Friday (except U.S. federal holidays). Please continue to monitor the Embassy’s website for updated information.
For any emergencies involving U.S. citizens, please contact the U.S. Citizens Services Unit of the U.S. Embassy’s Consular Section, located 42 Queen Street (across from the British Colonial Hilton Hotel), Nassau; telephone: 242-322-1181; after hours emergency telephone: 242-357-7004; ACS unit fax: 242-356-7174; (for general e-mail inquiries not related to this hurricane) ACSNASSAU@state.gov; web page: http://nassau.usembassy.gov.